Now more than ever, we are by your side. Measures in front of COVID-19


At Crèdit Andorrà we are aware of the need to ensure security when our customers use their cards, as well as when they shop online.

That is why Crèdit Andorrà's Visa and MasterCard come with a Secure E-Commerce service, a free authentication system that will enable you to make online purchases more securely and avoid potential fraud in retailers that have registered for the Verified by Visa and MasterCard Secure Code payment systems. To prevent attempts at identity theft or fraud, or even in the event that your card is stolen, sign up for the Secure E-Commerce service.

How can I sign up for the Secure E-Commerce service?

You can activate the Secure E-Commerce service from your e-Crèdit account by selecting this option on the card section. You can sign up for the service for each Visa or MasterCard you have totally free of charge

  • Go to the drop-down menu Cards> My cards.
  • On the options for each card, click “Activate Secure E-Commerce”.
  • Follow the instructions to activate the service.

How does the Secure E-Commerce service work once I have activated it?

  • Customers enter the information that retailers usually request for online purchases.
  • The Crèdit Andorrà home page will open so that the transaction can be validated via Secure E-Commerce.
  • Customers will then receive a text message with a security code to confirm and validate the transaction.

Whenever you make an online purchase, the retailer will ask you for your card number, its expiry date and the card security code in order to make the payment. Once you have entered your details, you will be redirected to a Crèdit Andorrà web page where you will be asked to enter a code you will have received on the mobile phone number you entered when you activated the Secure E-Commerce service from your e-Crèdit account. This code is a one-time password that will only be valid for this transaction. You will now be able to complete your purchase securely.

For further information, please consult the bank's security section.